Improved
Clarified response codes for API-gateway payment timeouts
November 9th, 2026
Previously, when the BR-DGE API-Gateway timed out for a payment it resulted in an HTTP 500 error and no further information.
Now, there are two new response codes, 5014 and 5015, that are sent to you synchronously. This benefits you as follows:
- Improved merchant experience and clarity: You receive a specific, actionable error code making it immediately clear that the issue is an internal BR-DGE timeout.
- Reduced risk of duplicate transactions: By clarifying the 'unknown status' nature of the error, you can routinely perform a status query before re-attempting the transaction. This actively mitigates the significant risk and cost associated with duplicate payments.